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Context Help

If you lose your way inside our hosting Control Panel, the first thing you should do is push the Help button, which is visible on each page. A popup will open. It contains exhaustive information about all the actions that you can perform on that particular page. Each pop-up menu opens on the very same page so that you can quickly return to your work.

Video Tutorials

We have a rich library of video tutorials describing how to work with our hosting Control Panel. They're designed for those of you who want to see how things are getting done instead of only reading articles. Thus, everyone can quickly find their way around our hosting Control Panel by merely watching our step-by-step instructional videos.

F.A.Q.

If you can't discover the solution you need, have a glimpse at our extensive FAQ database, which includes questions asked by real persons and offers real solutions. We regulary "revamp" our FAQ database with new Q&A's in an attempt to embrace all the innovations and new additions to our system.

Ticketing System

If you still can't discover the solution you searching for in the Frequently Asked Questions section either, you can touch base with our great team of client support engineers available 24-7-365 and ready to assist you with any question. Each support ticket you submit will be replied to in less than sixty minutes (the average trouble ticket response time being just 20 mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 315296

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 06.00 PM GMT/UK
05.00 AM - 01.00 PM EST/USA
08.00 PM - 04.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com